How does GoCardless work?
GoCardless allows you to authorise fees to be automatically paid directly to us from your bank account. Money will never be taken from your account without prior consent from you.
Is this secure?
Absolutely. We will not receive nor store the details provided to GoCardless and the Direct Debit mandate is completely secure. GoCardless also operates under the Direct Debit Guarantee, meaning that you are protected in three ways:
- You will be notified as each fee payment is collected.
- You would be entitled to a full and immediate refund of any payment that has been taken in error.
- You can cancel this Direct Debit mandate at any time by contacting your bank.
Full details of the Direct Debit Guarantee can be found here.
Ready to set up your direct debit?
If you have any questions about GoCardless and Direct Debit payments please do not hesitate to get in touch with your client manager who will be happy to discuss the process with you. To set up your GoCardless Direct Debit to facilitate fee payments with Equilibrium Investment Management LLP please click here. This will take you to the GoCardless Direct Debit mandate where you will need to enter your name, email address and details of your bank account.